CUSTOMER SERVICE

If you have questions or concerns about an order you placed on my website, or an order that you placed through Facebook, It is best to email me.  You can do so at Info@swankychic.com and I will get back to you in 1-2 business days.  In order to keep organized and be more efficient, I will only utilize my personal Facebook page and Facebook messenger for personal needs.  If it is a pressing issue, please tag me in our Facebook retail group so I can further assist you quickly! 

I am a wife, a mama of messes and dresses, we homeschool, and I now run this business of mine.  My family is why I chose to take a leap and run my own business.  God is number one, my family is second and then Swanky Chic!  Aside from holidays and vacations, I will be available Monday-Friday.  This way ensures that I’m not forgetting my priorities, I’m present for my family, and I don’t get a case of burn out.  I will often be able to interact outside out that window, but please don't expect for me to do that.

Thank you!

Monika